Terms of Service

The short version.

Effective September 25, 2026. Last updated September 25, 2026.

We build restaurant WordPress sites for a flat $750. You pay us. That’s about it. The rest of this page is the legal detail behind the handshake.

Who these terms are between

These Terms of Service (“Terms”) are a binding agreement between you (either an individual or the business you represent) and Bagelcat LLC, a South Carolina limited liability company, doing business as Upstate Web Works (“Upstate Web Works,” “UWW,” “we,” “us”). Upstate Web Works is a d/b/a of Bagelcat LLC; references in these Terms to Upstate Web Works mean Bagelcat LLC operating under that trade name. By using this site or engaging us for services, you agree to these Terms.

What we do

Upstate Web Works designs, builds, and hands off five-page WordPress websites for restaurants and (via agency partners) other small-business niches. Our default engagement:

1. You reach out (postcard, referral, agency intro, or the contact form).
2. We build a free preview site so you can see what you’d be buying.
3. You decide whether to buy.
4. If yes, we launch the site and hand you WordPress admin, source theme + plugin list, and a one-page Site Runbook. You own the site outright.

Free preview

The preview site we build before you pay is exactly that — a preview. You’re under no obligation to buy. If you don’t, we take it down and delete the source files after 30 days.

Payment terms

Payment is $750 flat, paid up-front via Stripe. When you click through to checkout, you’re on Stripe’s servers and their terms apply to the payment step. We never handle your card details ourselves.

Once payment clears, we begin your build. You will provide content (menu PDF, hours, photos) within a reasonable time to keep the build moving.

Five-business-day draft window — and 50% refund if we miss it

We commit to delivering a staged draft within five business days of receiving your content. If we miss that window through our own fault, we automatically refund 50% of the fee the day the target slips — no request needed. During the Founding Partner window (first three tables) a full refund applies.

Delays caused by you (missing content, unanswered feedback requests) do not count against the five-day window.

Revisions

One consolidated revision round is included. Send all feedback in one pass after you see the staged draft. Copy tweaks, photo swaps, and menu corrections are in scope. Layout changes and new sections are quoted separately at $95/hr with your prior written approval.

Punch list

After handoff, you have 14 days to file a punch list of anything that’s broken or off-brand from the SOW. We fix those items free. After 14 days, further changes are billed at $95/hr with your prior written approval.

Refunds

• Before the staged draft: full refund on request.
• Missed 5-day window through our fault: automatic 50% refund.
• After launch: no refund — you have the site.

Ownership & intellectual property

On successful payment and handoff:

• You own the delivered site — theme, content, images we produced for you, WordPress admin credentials, database export, and the domain (which you already owned).
• Bagelcat LLC retains a non-exclusive, perpetual, royalty-free license to reuse the underlying framework code (the Upstate Framework plugin and shared blocks) across other client sites. That code powers many sites; your site is a specific configuration of it.
• We may display a screenshot of your live site in our portfolio unless you tell us in writing not to.
• You retain all rights to your logo, brand assets, menu content, and photos you supplied to us.

What you agree to

• You have the right to any content, logos, and images you send us to use on the site.
• You won’t use the site for anything illegal, harmful, or that infringes anyone else’s rights.
• You’ll respond to us within a reasonable time (usually within a week) when we need input.
• You’ll pay any applicable sales tax on the fee if your jurisdiction requires it.

Third-party services

Your site may embed or link to third-party services (Toast, Square, OpenTable, ChowNow, Resy, Google Maps, etc.). Those services are governed by their own terms. We are not responsible for their availability, changes, or errors.

Warranty disclaimer

We work hard to build sites that look great and function correctly, but websites are software, and software has bugs. The site is provided “as is,” without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted uptime, freedom from all defects, search-engine ranking, or any particular business result.

Limitation of liability

To the maximum extent permitted by law, the total liability of Bagelcat LLC (d/b/a Upstate Web Works) to you for any claim arising out of or relating to your website or these Terms is limited to the amount you paid us under the engagement (typically $750). We are not liable for lost profits, lost data, lost customers, or any indirect, incidental, consequential, exemplary, or punitive damages, even if advised of the possibility. Some jurisdictions do not allow the exclusion of certain warranties or damages; in those places our liability is limited to the maximum extent permitted.

Indemnification

You agree to indemnify and hold Bagelcat LLC (d/b/a Upstate Web Works), together with its members, officers, employees, contractors, and agents, harmless from any third-party claim (including reasonable attorneys’ fees) arising from (a) content you provided to us that violates someone else’s rights, (b) your use of the delivered site in violation of these Terms or applicable law, or (c) your breach of these Terms.

Governing law & venue

These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law rules. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Greenville County, South Carolina, and you consent to personal jurisdiction there.

Changes to these Terms

If we update these Terms, we’ll change the effective date at the top. Material changes will be posted here at least 30 days before they take effect; if you don’t agree with the new terms you can cancel the engagement (subject to the refund rules above).

Contact

Questions? Email hello@upstatewebworks.com.

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