Privacy Policy
What we do with your info.
Effective date: August 13, 2026
Short version: we don’t sell your data, we don’t track you across the web, and we only use what you give us to build your site and stay in touch. This page spells out the details.
Who we are
Upstate Web Works is a small design studio based in Greenville, South Carolina. We build WordPress sites for local small businesses. If you have any question about this policy, email hello@upstatewebworks.com.
What we collect
- Contact form submissions. When you fill out the form on our homepage, we collect the fields you type in: name, business name, city, email, phone, and your notes. That’s used to reply to you and build a preview site.
- Standard web server logs. Our servers keep a short log of each page hit — IP address, browser type, page URL — for 30 days for security and troubleshooting.
- Checkout information. If you buy a site, our payment processor collects your billing details. We never see your card number ourselves.
What we don’t collect
- Third-party ad-tracking pixels.
- Analytics cookies (Google Analytics, Meta pixel, etc.).
- Cross-site behavioral profiles.
The only cookies this site uses are the strictly-functional ones required to serve pages over HTTPS.
Third parties we rely on
To run this site and our business, we use a small number of trusted vendors. When you use our site, some of your data touches theirs:
- Cloudflare — DNS and edge protection. Sees the IP addresses of everyone visiting our site.
- Stripe — payment processing. Handles your card details directly during checkout; we only receive a confirmation and the last four digits of your card.
- Our own contact-form service — runs on our own server. Form submissions are stored in our internal database and forwarded to our email.
- Email delivery via Cloudflare Workers — how we send you replies.
We do not sell, rent, or share your personal information with anyone else.
How we use your info
- Reply to you and build a preview site.
- Process payment if you decide to buy.
- Deliver and support the site we build for you.
- Occasional check-ins about your site — never a marketing blast.
Your rights
You have the right to see what we have on file about you, correct it, or ask us to delete it. South Carolina doesn’t (yet) have a state-level privacy law like California’s CCPA or Europe’s GDPR, but we honor those kinds of requests from anyone who asks.
To make a request, email hello@upstatewebworks.com from the address you originally used. We’ll respond within 7 business days.
Changes to this policy
If we update this page, we’ll change the effective date at the top. Material changes will be posted here at least 30 days before they take effect.